Workflow contract
What this starter gives you
- Collects internal FAQ requests that need fast routing or reuse from configured operational sources
- Flags urgent, stale, or conflicting items
- Produces an internal FAQ queue for daily review
83-101 · Security, IT, governance, and internal operations
Internal FAQ Router
Builds a recurring internal FAQ queue from internal FAQ requests that need fast routing or reuse.
slacksummarizenotion
Measure the first run
Key KPI
- first-answer time
- time-to-intervention
- false-positive rate
Trust boundary
Security notes
- Keep customer or internal operations content in trusted workspaces only.
- Start in draft-only mode and avoid automatic replies until operators trust the workflow.
Start safely
Read the guide, inspect the sample, then run a narrow draft.
Verify the listed skills, use a small source window, keep output draft-only, and add human approval before any external write or outbound message.